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FAQ
Because every business is different, we don't offer one-size-fits-all packages. Services are billed based on the time and expertise required for your specific needs. We'll discuss your goals, priorities, and budget during your consultation and recommend an approach that fits your business. If appropriate, projects can be completed in phases to help you work within your budget.
No. Before work begins, all clients sign an engagement letter outlining the scope of services, responsibilities, fees, and other important terms. An engagement letter is not a long-term contract. It simply establishes the terms of our professional relationship and helps ensure everyone has a clear understanding of the services being provided.
Protecting your information is one of our highest priorities. We use multiple layers of security to help safeguard client data, including thorough employee background checks, secure company-managed devices, multi-factor authentication, secure client portals for sharing sensitive information, and industry-standard cybersecurity practices. We also maintain appropriate business and cyber liability insurance and regularly review our technology and internal processes to help protect your information.
Yes. We work seamlessly with your existing team. If you're looking for additional support or need to replace a service provider, we can often provide the service ourselves or help you find a trusted professional.
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